Context HelpIf you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A context menu will show up. It offers elaborate info about all the operations that you can carry out on the page in question. Each popup opens on the same page so that you can swiftly get back to your work.
Video TutorialsWe have a huge variety of how-to videos clarifying how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.If you can't find the answer you searching for, explore our extensive FAQ database, which contains questions asked by real clients and offers practical solutions. We periodically "revamp" our FAQ section with new articles in an attempt to embrace all the new additions and innovations related to our platform.
Ticketing SystemIf you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of technical support engineers available 24/7/365 and eager to assist you with any question. Each trouble ticket you open will be responded to in less than 1 hour (the average response time being approximately twenty mins), so you will not have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 182659
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com